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If you need a quote, technical help, warranty support, or advice on the right solution, Berner customer support is ready to assist.
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Berner’s technical support team provides fast, knowledgeable assistance every step of the way.
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Technical Support
Helping installers, contractors, facility managers, and specifiers with installation, wiring and controls, commissioning, and troubleshooting. Berner’s technical support team provides fast, knowledgeable assistance every step of the way.
Most issues are resolved in a single call.
Prefer to call?
1-800-245-4455
Monday – Friday, from 8am–5pm ET
Before calling, have the following:
- Model number and serial number
- The installation manual, if available
Mounting configuration, clearance requirements, and model-specific installation advice.
Electrical hookup, door interlock wiring, BMS configuration, and VSD setup assistance.
Parts and accessories can be ordered directly through the Technical Support line.
Find older products, locate replacement parts and manuals, and identify a current equivalent model.
Can’t find what you need? Call us directly.
1-800-245-4455