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& Air Curtain Help You Need
If you need a quote, technical help, warranty support, or advice on the right solution, Berner customer support is ready to assist.
Looking for the Technical Support form?
Berner’s technical support team provides fast, knowledgeable assistance every step of the way.
Connecting You with Berner Worldwide
United States: Corporate Headquarters
1-800-245-4455
111 Progress Avenue
New Castle, PA 16101
Monday – Friday, from 8am–5pm ET
Canada: Berner Labs
Montréal, QC H2Y 2N1, Canada
Europe: Sales Support
Mikael Nordberg, mnordberg@berner.com
Pråmplatsen 4, 211 19 Malmö
Technical Support
Helping installers, contractors, facility managers, and specifiers with installation, wiring and controls, commissioning, and troubleshooting. Berner’s technical support team provides fast, knowledgeable assistance every step of the way.
Most issues are resolved in a single call.
Prefer to call?
1-800-245-4455
Monday – Friday, from 8am–5pm ET
Before calling, have the following:
- Model number and serial number
- The installation manual, if available
Mounting configuration, clearance requirements, and model-specific installation advice.
Electrical hookup, door interlock wiring, BMS configuration, and VSD setup assistance.
Parts and accessories can be ordered directly through the Technical Support line.
Find older products, locate replacement parts and manuals, and identify a current equivalent model.
Can’t find what you need? Call us directly.
1-800-245-4455